Update on the Cebu Pacific Boo-boo (And what you can do when it happens to you)

Back in early November, I got triple bookings on the same travel date (is that even possible???) with Cebu Pacific because of errors that occurred during the online transaction. I checked with my credit card provider, Citibank, and the charges were reflected indeed, though still floating at that time. (Full details of my story here [...]

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Last week in November 1, I was told by the Cebu Pacific call center agent to call after one week to follow up on the status of my complaint.
On October 31, three transactions were charged to my credit card account after I tried booking online during the 1-Peso Seat Sale. All three transactions had error [...]

Continue reading about Thoughts on Crappy Customer Service and Cebu Pacific